Refund Policy

At Chlamys Software, we strive to provide our customers with high-quality mobile applications that meet their expectations. However, in the event that you are not satisfied with your purchase, we offer refunds in accordance with this Refund Policy.

Eligibility for Refunds

• Refunds are only available for purchases made through the official app stores (e.g. App Store, Google Play Store, Magento app stores).
• Refunds are only available for apps that have been purchased within the last 14 days.
• Refunds are not available for subscription-based services or in-app purchases.

How to Request a Refund

To request a refund, please contact us at [email protected].

In your request, please include:

• Your order number
• Your name
• A brief explanation of why you would like a refund

Our customer support team will review your request and respond within a reasonable time frame.

Refund Processing Time

Refunds for eligible purchases will typically be processed within 5-7 business days. However, the actual refund processing time may vary depending on the app store used for the purchase.

Disclaimer

• This Refund Policy is subject to change at any time without prior notice.
• Chlamys Software reserves the right to grant or deny refunds in its sole discretion and to modify this Refund Policy at any time.

If you have any further questions or concerns about our Refund Policy, please don't hesitate to contact us at [email protected]. We are always here to help.